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  1. Abhishek Mullick's Avatar
    my lumia became completely unresponsive during downgrade. now it does nothing.tried lumia software recovery and windows phone recovery. it says your phone is not supported. what to do..
    02-18-2015 09:28 AM
  2. Harrie-S's Avatar
    What kind of device do you have.
    02-18-2015 09:31 AM
  3. Abhishek Mullick's Avatar
    lumia 520
    02-18-2015 09:58 AM
  4. Abhishek Mullick's Avatar
    What kind of device do you have.
    lumia 520
    02-18-2015 10:07 AM
  5. Harrie-S's Avatar
    What kind of down grade did you do from cyan + dfp to cyan.
    Did you get an error during down grade.
    Did you disconnect your phone during the down grade processes.
    Did you try the option "my phone is not responding"
    Is it possible that your battery is flat?
    02-18-2015 10:15 AM
  6. Abhishek Mullick's Avatar
    What kind of down grade did you do from cyan + dfp to cyan.
    Did you get an error during down grade.
    Did you disconnect your phone during the down grade processes.
    Did you try the option "my phone is not responding"
    Is it possible that your battery is flat?
    downgrade from cyan dp to cyan.
    tried my phone is not responding..it shows your phone not supported
    battery is no problem
    during downgrade the process got an error itself. and phone do not respond at all
    02-18-2015 10:24 AM
  7. Amal M Nair's Avatar
    Use Lumia Recovery Tool. Your device might not be showing in computer, Use dead phone flash in lumia recovery tool.
    Remember connect only one device to your computer.
    02-18-2015 10:27 AM
  8. Harrie-S's Avatar
    Do you know the error code?
    Did you try a hard rest.
    Hard Reset:
    •1. Turn your Lumia 1320 off. Make sure your battery is charged at least 50%.
    •2. Press Volume DOWN and keep pressing it while you connect the charger until you see an exclamation mark!.
    •3. Press - in this order - Volume UP - Volume DOWN - POWER - VOLUME DOWN.
    •4. Your phone will reset and reboot. Pls be patient during the reset process.
    .
    02-18-2015 10:38 AM
  9. Abhishek Mullick's Avatar
    Use Lumia Recovery Tool. Your device might not be showing in computer, Use dead phone flash in lumia recovery tool.
    Remember connect only one device to your computer.
    i am using lumia recovery tool.. when i click the option " my phone does not connect " it says connect one phone.. and as soon as i connect the phone.. it says " your phone is not supported"
    02-18-2015 10:55 AM
  10. Abhishek Mullick's Avatar
    Do you know the error code?
    Did you try a hard rest.
    Hard Reset:
    •1. Turn your Lumia 1320 off. Make sure your battery is charged at least 50%.
    •2. Press Volume DOWN and keep pressing it while you connect the charger until you see an exclamation mark!.
    •3. Press - in this order - Volume UP - Volume DOWN - POWER - VOLUME DOWN.
    •4. Your phone will reset and reboot. Pls be patient during the reset process.
    .
    how would i know my phone's battery is charged.. it is completely dead man. no response from any of the keys..
    02-18-2015 10:57 AM
  11. Harrie-S's Avatar
    how would i know my phone's battery is charged.. it is completely dead man. no response from any of the keys..
    You said battery is no problem in your above post.
    If you are not sure put it on a charger or even better ask someone with a 520 if you can borrow the battery.
    02-18-2015 11:21 AM
  12. Abhishek Mullick's Avatar
    You said battery is no problem in your above post.
    If you are not sure put it on a charger or even better ask someone with a 520 if you can borrow the battery.
    tried what u suggested.. no exclamation mark appears..
    my phone got dead during downgrade.
    i have tried lumia software recovery/windows phone recovery.. it says phone not supported.
    any other way out?
    any other recovery tool?
    02-18-2015 11:31 AM
  13. Harrie-S's Avatar
    Sorry I don't know any other recovery tool/
    02-18-2015 11:52 AM
  14. SSgt Bruskowiz's Avatar
    There is an other way. You have to do a full flash of a new rom. Therefore you need the productnumber of your phone and download and flash the rom manualy

    The tools can be downloaded from here.
    https://db.tt/yKgbBdsN
    02-18-2015 11:57 AM
  15. Abhishek Mullick's Avatar
    There is an other way. You have to do a full flash of a new rom. Therefore you need the productnumber of your phone and download and flash the rom manualy

    The tools can be downloaded from here.
    https://db.tt/yKgbBdsN
    the file is being downloaded..meanwhile can u please explain how to do it
    02-18-2015 12:10 PM
  16. SSgt Bruskowiz's Avatar
    Unpack the package and install them on your pc. I wil try to make it as easy as possible.
    Harrie-S likes this.
    02-18-2015 01:10 PM
  17. SSgt Bruskowiz's Avatar
    Okay, i am back again
    You have a Lumia 520
    You need to download the correct rom here
    Nokia Product Code Listing for NaviFirm+ Download - (Nokia 730, 735, 830 Added) - GSM-Forum

    And here is how you use the navifirm downloader
    Nokia Product Code Listing for NaviFirm+ Download - (Nokia 730, 735, 830 Added) - GSM-Forum

    BUT.............
    You can also follow this tutorial
    http://forum.xda-developers.com/show....php?t=2515453
    I know its about a other phone but basicly you can follow the same steps.
    As long as you use your own phone and rom.
    Last edited by SSgt Bruskowiz; 02-18-2015 at 02:14 PM.
    Harrie-S likes this.
    02-18-2015 01:59 PM
  18. SSgt Bruskowiz's Avatar
    Okay, did it work or?????
    02-19-2015 05:20 AM
  19. Rajesh Pradhan's Avatar
    i also ran into same problem?
    no idea what to do now
    02-21-2015 10:44 PM

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