1. WPCentral Question's Avatar
    The phone screen shows Nokia it is not even allowing me to restart. It was fine when I kept it for charging an hour back.
    02-18-2015 04:22 PM
  2. RumoredNow's Avatar
    Try a Soft Reset... Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds). You won't lose data.

    If that does not work... you will have to reset, which can lose data. There is a chance to restore your cloud backup during the set up phase.
    FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
    02-18-2015 06:10 PM

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