02-19-2015 11:26 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    so phone has to be on speaker phone to hear when im talking to someone on the phone but i cant hear my ringtone unless i plug headphones into the phone ive tried a full reset and it didnt help
    02-19-2015 12:13 AM
  2. RumoredNow's Avatar
    RumoredNow
    If a factory reset did not solve the issue it is hardware, not software... You did say reset? Not just reboot - like power down and power back on?

    Inspect the port and make sure nothing is stuck in there. Seek qualified repair.
    02-19-2015 11:26 AM
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