1. Windows Central Question's Avatar
    my nokia lumia is displaying the cog screen (spining wheels) for the last 4 hours as I asked to install a new update and after reading your solutions I soft reset my phone and again its showing the same....please help me how will it start???
    the progress line is also not increasing....I have the good wifi available but still its not working...
    02-19-2015 09:57 AM
  2. Pacus1x's Avatar
    For some users, the spinning cog issue was solve by taking out the micro SD and then the installation resumes. You can install the apps in the SD card after the updating process.

    If anything else fails you can use the Lumia recovery tool to reset the phone and of course without the micro SD inserted.

    Also you can check this thread about the spinning cog problem.
    RumoredNow likes this.
    02-19-2015 11:10 AM
  3. RumoredNow's Avatar
    Do a clean install with one of the tools here: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    Power down and remove your memory card and SIM before hand. Use the "phone won't respond" option.
    02-19-2015 11:12 AM

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