1. jacobdrj's Avatar
    I decided to migrate from Gmail to outlook.com for many reasons. After having done so, I find I cant use the outlook.com search on their web page nor in the Windows Phone mail client. I discussed this with Microsoft support. They indicate this is a known issue and that I should use a local mail client. This isn't really an option on my tablets or Windows Phones.

    Anyone else have this issue?
    02-19-2015 04:58 PM
  2. ven07's Avatar
    Not sure if this will help in your case, but what the hell right? :D

    Fixing Instant Search - MSOutlook.info
    02-19-2015 05:14 PM
  3. RumoredNow's Avatar
    I've recently shifted everything away from Google.

    I'm not experiencing this issue and just effectively searched on Browser at Outlook.com and on my 1520.

    Are you still linked to the Gmail? Is that what you are trying to search?
    02-19-2015 08:46 PM
  4. jacobdrj's Avatar
    Still getting mail forwarded from Gmail. Not linked there at all. All searches I'm referring to are to outlook.com, not Gmail or Gmail in Windows phone client.
    02-23-2015 11:37 AM
  5. jacobdrj's Avatar
    I am not linked to gmail in any way. Gmail forwards mail to my outlook.com email address. All searches I am referring to are on outlook.com and using the default mail client on my Windows Phone that is tied to my outlook.com mail address.

    When you did you migration, how much data did you have? I had 7 gb of mail that got transfered.

    Sorry, this does not help. I'm not having issues with Microsoft Outlook client. I am having problems with Outlook.com.
    02-23-2015 11:50 AM
  6. RumoredNow's Avatar
    I didn't transfer anything. I just bailed out.

    They can keep their data stash or whatever.

    I'm going to guess that it will only search from the point that you forwarded and on.
    02-23-2015 01:34 PM
  7. ianberg's Avatar
    Outlook.com overall works except that I can't download attachments when reading email from a synched Pop3 account. I've read this is due to lack of full Pop3 support in outlook.com which I hope will be resolved. I have to use my email provider's own webmail site to get attachments.

    Sent from my Lumia 710 using Tapatalk
    ven07 likes this.
    02-23-2015 01:45 PM
  8. jacobdrj's Avatar
    No, it doesn't search at all. It crashes. Thats the problem. Even simple searches fail, as though the search has timed out.
    03-02-2015 04:15 PM
  9. jacobdrj's Avatar
    So after months and months, Microsoft finally reengaged me on this issue. The reindexed my mailbox again, and I can now use search... Now if only they would fix universal app purchases to work on all devices...
    05-25-2015 10:06 PM
  10. lbeezy2188's Avatar
    No, it doesn't search at all. It crashes. Thats the problem. Even simple searches fail, as though the search has timed out.
    Do you have a folder in outlook.com that all your Gmail emails are forwarded to if so click on your Gmail folder and go to the search bar
    05-25-2015 10:40 PM
  11. jacobdrj's Avatar
    The search doesn't return with no results found. The search ends with an error that outlook isn't available right now:
    Furthermore, short of refreshing the page, I can't even access regular functions of outlook.com once this error occurs...
    And of course, it is doing it again (hence me being able to generate the error on demand).
    05-26-2015 10:09 AM

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