1. WPCentral Question's Avatar
    I dropped my phone and next thing its shows on my screen is to try again in this many minutes. and is only allowing emergency calls only, how can i reset without compromising data on my phone such as pictures?????
    02-23-2015 02:46 PM
  2. ven07's Avatar
    You can try a soft reset, but if that doesn't work then the only thing to do is a hard reset (soft reset: vol down + power button; hold down till the phone switches off and vibrates)
    02-23-2015 03:11 PM
  3. Harrie-S's Avatar
    Pictures etc on your SD card you can recover, by getting the card out of your phone and then put the SD card in your computer.
    Everything on your internal memory of your phone is however lost.

    What probably happened is that when you dropped your phone the battery was disconnected and this "acts" as a soft reset.
    And during a soft reset the phone goes "back" to the date and time of the last OS update.
    Furthermore you probably did not use auto date and time setting so your phone can not adjust to the correct date/time and locks the phone.
    ven07 and xandros9 like this.
    02-23-2015 03:15 PM

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