1. ChAnDaN KuMaR8's Avatar
    I'm having lumia 620 with cyan installed.
    I tried to download denim many time but after 100% , it starts to download the update again.
    I'm having 3.89gb free on my lumia and have tried 2 times reset the phone.
    my date and time is correct but still I am unable to get denim.
    I am from india but the manufacturer name is { RM-846_apac_singapore_230 }
    Can it be the that I am unable to download the update....... if yes then
    pls someone help me........ to get the denim
    I was having the same manufacturer name when I get the cyan but why I am unable to get denim.
    it is released in singapore and also in india then also I cant get......
    02-24-2015 02:17 AM
  2. Ebuka Allison's Avatar
    then there is no solution for my lumia ......
    Use the Lumia Software recovery tool or try the Lumia help pages
  3. Ebuka Allison's Avatar
    I'm having lumia 620 with cyan installed.
    I tried to download denim many time but after 100% , it starts to download the update again.
    I'm having 3.89gb free on my lumia and have tried 2 times reset the phone.
    my date and time is correct but still I am unable to get denim.
    I am from india but the manufacturer name is { RM-846_apac_singapore_230 }
    Can it be the that I am unable to download the update....... if yes then
    pls someone help me........ to get the denim
    I was having the same manufacturer name when I get the cyan but why I am unable to get denim.
    it is released in singapore and also in india then also I cant get......
    It's not the name. Something else is wrong but not sure what
    Laura Knotek likes this.
    02-24-2015 02:23 AM
  4. ChAnDaN KuMaR8's Avatar
    then can it be the apps in the store which need to updated before updating.......
    02-24-2015 02:34 AM
  5. Ebuka Allison's Avatar
    then can it be the apps in the store which need to updated before updating.......
    That is not a thing. I updated my 830 to Denim while having apps download in the background. They continued as normal afterwards
    02-24-2015 06:04 AM
  6. ChAnDaN KuMaR8's Avatar
    then there is no solution for my lumia ......
    02-24-2015 08:30 AM
  7. RumoredNow's Avatar
    Instead of update, you could try a clean install. Make a backup first as you will loose data. Then try one of these tools to get a fresh start: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
    aximtreo and Laura Knotek like this.
    02-24-2015 11:39 AM
  8. Pete's Avatar
    What's the Mobile Operator string in settings->extras+info? That's the usual trigger for updates.
    RumoredNow and Laura Knotek like this.
    02-24-2015 11:43 AM
  9. Ebuka Allison's Avatar
    then there is no solution for my lumia ......
    Use the Lumia Software recovery tool or try the Lumia help pages
    RumoredNow and Laura Knotek like this.
    02-25-2015 05:58 AM
  10. ChAnDaN KuMaR8's Avatar
    thanks, its just worked ......
    03-19-2015 11:31 PM

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