1. Kalyan Chowdary's Avatar
    Hey Cortana is missing in the settings menu on my 1520. ( Cortana is there and I'm using it ). Already tried soft reset, but no use.
    02-26-2015 08:36 PM
  2. Pacus1x's Avatar
    Hey Cortana works only with Denim firmware and the supported languages are Chinese, English US, and English UK.

    If you have everything mentioned before, then you can uninstall the english language in Settings and then install the english language again and hope Cortana works this time.
    02-26-2015 09:56 PM
  3. Dhanush STRM's Avatar
    Mine too
    02-27-2015 12:50 AM
  4. Kalyan Chowdary's Avatar
    Hey Cortana works only with Denim firmware and the supported languages are Chinese, English US, and English UK.

    If you have everything mentioned before, then you can uninstall the english language in Settings and then install the english language again and hope Cortana works this time.
    Tried it just now and of no use
    02-27-2015 02:55 AM
  5. fitchalcyone's Avatar
    Just double-checking... You know that Hey Cortana is in the regular settings and not in the Cortana settings, correct? It's near Extras & Info.

    Not talking down to you by saying this. It actually took a bit before I found the setting myself. :)
    02-27-2015 03:05 AM
  6. rajamass's Avatar
    Hey Cortana is missing in the settings menu on my 1520. ( Cortana is there and I'm using it ). Already tried soft reset, but no use.
    Kalyan change all region, language, key board, country to US and restart your phone, make sure that you have good Wi-Fi connection, enable location and they open cortana
    02-27-2015 03:20 AM
  7. Kalyan Chowdary's Avatar
    Well, I know that hey Cortana is in all settings.
    Region, language, keyboard all are set to US also.
    02-27-2015 09:06 AM
  8. Kalyan Chowdary's Avatar
    I have downloaded hey Cortana from store. By searching it on Bing..
    Now everything's fine and hey Cortana rocks..
    anandaraj likes this.
    02-27-2015 09:07 AM
  9. Vikram Balaji1's Avatar
    Faced similar problem. "Hey Cortana" feature missing in denim update. I have been using cortana and all my settings are changed for that. Searched in store also but couldn't find. Please help. Thanks.
    02-27-2015 10:03 AM
  10. Kalyan Chowdary's Avatar
    Faced similar problem. "Hey Cortana" feature missing in denim update. I have been using cortana and all my settings are changed for that. Searched in store also but couldn't find. Please help. Thanks.
    Search for hey Cortana in Bing search..
    You will find it
    02-27-2015 11:58 AM
  11. Kalyan Chowdary's Avatar
    02-27-2015 11:59 AM
  12. beershark's Avatar
    Hey there,

    Thanks for the link...

    I had the same problem on my 930 running W10 (10.586). Hey Cortana wasnt listed in apps or settings but WAS in background tasks.

    I searched the store for "Hey Cortana" from the device and it wasnt found. I Also tried to download from the browser on my computer and the "get app" button was greyed out.

    What worked for me was sending the web link you kindly provided to my phone, opened it from my email which took me to the store. It has the option of "open app" rather than download. When I clicked open it went to the "train Cortana" function on my phone.

    Cortana is now trained and working on the 930 BUT the "Hey Cortana" setting is still not present.
    11-26-2015 11:39 AM

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