03-03-2015 01:11 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I'm using a lumia 920 from EE in the UK. Currently running Cyan, the update downloads but fails giving the error message "Update was downloaded but couldn't be opened (8018830f )".

    I have tried resetting the phone, changing the language. There is 20gb of free space, running on wifi and plugged into mains. Just can't seem to get round this. I'm not on developer preview either.

    Any help would be much appreciated.
    02-27-2015 04:28 AM
  2. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    If nothing else works I would recommend to use the Lumia Software Recovery Tool.
    https://forums.windowscentral.com/e?...token=qQOF8w2I
    aximtreo likes this.
    02-27-2015 05:26 AM
  3. Jeff Pigott's Avatar
    Jeff Pigott
    I am getting the same error in USA on at&t with latest update on 1520. Not sure if it is related to older posts where a dev preview was installed as I have the Microsoft band and it required a dev preview before....
    03-03-2015 12:12 AM
  4. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Originally Posted by Jeff Pigott
    I am getting the same error in USA on at&t with latest update on 1520. Not sure if it is related to older posts where a dev preview was installed as I have the Microsoft band and it required a dev preview before....
    If you use a SD card it may help to remove it before you update.
    If not all the OS updates from de dev preview were installed you also can get this error.
    03-03-2015 01:11 AM
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