1. raker's Avatar
    My Lumia 730's glass protecting the camera lens is getting a lot of scratches without doing anything.

    I keep a lot of care of my device. Even my phone's TPU case keeps the glass away from surface.

    The glass is getting scratches day by day. Cleaning doesn't work.

    Will it affect the photo quality ?

    Can I get only the glass changed ?
    03-01-2015 07:59 AM
  2. Harrie-S's Avatar
    My Lumia 730's glass protecting the camera lens is getting a lot of scratches without doing anything.

    I keep a lot of care of my device. Even my phone's TPU case keeps the glass away from surface.

    The glass is getting scratches day by day. Cleaning doesn't work.

    Will it affect the photo quality ?

    Can I get only the glass changed ?
    Deep scratches can effect the photo quality by disturbing the light path.
    A lot of small scratches may make the glass hazy so preventing that enough light can reach the camera sensor and so affect the photo quality.
    The glass can be changed if you want to do it yourself check some youtube video's otherwise contact a Nokia care center or qualified repair shop to let them do the replacement.

    I do not know how the scratches are made on your glass but I do know that thet do not come by themselves.
    Are you living in a sandy area because sand will scratch the glass relative easy.
    03-01-2015 09:52 AM
  3. raker's Avatar
    Deep scratches can effect the photo quality by disturbing the light path.
    A lot of small scratches may make the glass hazy so preventing that enough light can reach the camera sensor and so affect the photo quality.
    The glass can be changed if you want to do it yourself check some youtube video's otherwise contact a Nokia care center or qualified repair shop to let them do the replacement.

    I do not know how the scratches are made on your glass but I do know that thet do not come by themselves.
    Are you living in a sandy area because sand will scratch the glass relative easy.
    As I told you I take a lot of care of my phones cause I love them. I love the photo quality of Lumia.

    Even my 2 year old Lumia 620 has no scratches as on my 1 month old Lumia 730. Really annoyed.

    Is Nokia degrading the quality of glass used ? Maybe ? I read another post regarding scratches on Lumia 730 :/
    03-01-2015 10:34 AM
  4. Harrie-S's Avatar
    Sorry i did not want to blame you that you do not take good care.
    Now the use gorilla glass 3 but this is only mentioned for the screen and I only found an article where it's stated that they also use gorilla glass 3 for the camera. So it would be logical to also use it for the camera glass. And it should be "better" then the glass they used for the 620.
    But then again in your case the 620 has no scratches.
    If you compare the 620 with the 730 does the camera from the 730 "stick out" the back cover or is the 620 camera lower then the back cover?
    03-01-2015 12:44 PM
  5. raker's Avatar
    Same level as back cover.

    My TPU cases keep away the glass from any surface. They are thick covers
    Harrie-S likes this.
    03-01-2015 01:11 PM
  6. Debmalya Ghosh's Avatar
    Same scratches developed on my camera lens. Probably it is not scratch resistant. I cant understand why Nokia made such a foolish work?
    03-07-2015 05:33 AM
  7. raker's Avatar
    Same scratches developed on my camera lens. Probably it is not scratch resistant. I cant understand why Nokia made such a foolish work?
    But some Lumia 730 are fine. Some are defective :'(
    03-07-2015 05:37 AM
  8. Debmalya Ghosh's Avatar
    Who told you some are fine? All are same. Camera lens is not scratch resistant. Nokia have made a foolish work.
    03-08-2015 10:36 AM
  9. harihar akhil's Avatar
    Who told you some are fine? All are same. Camera lens is not scratch resistant. Nokia have made a foolish work.
    It's not Nokia who made Lumia 730,its msft
    03-08-2015 10:43 AM
  10. raker's Avatar
    It's not Nokia who made Lumia 730,its msft
    It is Nokia 😒
    03-11-2015 06:32 AM

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