1. Celldweller97's Avatar
    Is there any possible way to remove this? I cant download any app thanks to this.
    03-05-2015 07:40 PM
  2. RumoredNow's Avatar
    Is this something your parents may have set up? If yes... You have to speak with them. One of them would have had to set this up with themselves as admin.
    phirefly and rhapdog like this.
    03-05-2015 07:47 PM
  3. Celldweller97's Avatar
    I spoke with them and they dint change any of the settings.
    But if it helps i did change my year of birth to the real one
    03-05-2015 08:13 PM
  4. RumoredNow's Avatar
    If you admitted to being older than actual on your original sign up and reverted to a younger age... Then you and your parents will need to call Microsoft Customer Care to get this sorted.

    microsoft customer care - Bing
    rhapdog likes this.
    03-05-2015 10:37 PM
  5. wpn00b's Avatar
    If you admitted to being older than actual on your original sign up and reverted to a younger age... Then you and your parents will need to call Microsoft Customer Care to get this sorted.

    microsoft customer care - Bing
    This is correct as far as I know. I took a support call and after I tried for about 20 mins to help by having the customer validate the account and do whatever the website asked, it still required a transfer to MS.
    RumoredNow and rhapdog like this.
    03-05-2015 10:43 PM
  6. Celldweller97's Avatar
    I managed to fix it by creating another hotmail account and adding my old account to its family
    xandros9 likes this.
    03-06-2015 09:10 AM
  7. harihar akhil's Avatar
    Sign in to family setting with your parents id and select your account.change permissions (allow any apps to be downloaded and age ratings set to any).
    A long time after I haven't not used it so no clear idea of it.no need to add another email with fake age.
    Celldweller97 likes this.
    03-07-2015 12:43 AM

Similar Threads

  1. Microsoft on quality - How do we complain?
    By tigrucat in forum Microsoft News & Rumors
    Replies: 11
    Last Post: 03-07-2015, 11:39 AM
  2. How can I confirm the update I got on my phone?
    By KTurner65 in forum Ask a Question
    Replies: 4
    Last Post: 03-06-2015, 09:44 AM
  3. Lumia Play to app updated
    By drtek in forum Applications
    Replies: 1
    Last Post: 03-05-2015, 08:48 PM
  4. Replies: 0
    Last Post: 03-05-2015, 07:36 PM
LINK TO POST COPIED TO CLIPBOARD