1. Windows Central Question's Avatar
    i dono why , but screen is black , i can hear lock and unlock sound .
    i did hard reset but no luck....
    plz help
    there is not any nokia care in my country :(
    03-06-2015 02:10 PM
  2. RumoredNow's Avatar
    You did a hard reset... I assume you did the button push method? Did anything show on the screen during hard reset? Does it show splash pages during boot then go blank?

    If yes to these - you may have a corrupt file somewhere. Try one of the reset tools to reflash your OS and Firmware: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    If no to the above questions (the display never shows a thing), then you need to seek warranty replacement or qualified repair.

    If you need more help or have more questions; please sign up for the site so you can reply in this thread.
    gpobernardo likes this.
    03-07-2015 01:46 PM

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