1. Windows Central Question's Avatar
    Hello,
    I can' t access "My Family" from Windows phone website.

    It shows me

    "Internal server error
    Something happened, and we can't get to the page you want at the moment. Try again in a little while.
    f3b1dc60-82d6-4bac-8adc-48b1a2f1f3a4"

    I tried with different Browsers from my Pc. Also my da tried with his account.

    The problem started today.

    My account was attached in "MY FAMILY" with my dad' s account. But I don' t know what happened today, but
    I can' t download apps from store, it says that I need a family member that would allow me. But then I go to My Family which shows me that message.
    SOrry my bad englih :(
    PLS help.
    03-08-2015 01:16 PM
  2. RumoredNow's Avatar
    It is working fine for me right now in SW Missouri, United States.

    It may be a regional server issue. Be patient and it should come back online.
    03-08-2015 04:43 PM
  3. Rose6450's Avatar
    Hello
    I seem to have that same problem too, I just bought my son a windows phone(Nokia Lumia 520) he can't download anything because I keep getting that same error message when I try to add him on my account. Please Microsoft fix the server error because my son is having thoughts of throwing the phone away.


    my location is south africa(Johannesburg)
    09-25-2015 03:46 PM

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