03-12-2015 10:33 PM
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  1. keathkeath's Avatar
    keathkeath
    I had backed up my Lumia phone last week. I did a hard reset and then boom. My Backup (as seen on Settings>Backup>Manage Backup) shows that I have 0 bytes/30.00 GB from OneDrive. My backup just vanished. What should I do?
    03-12-2015 09:10 PM
  2. VetDuarte's Avatar
    VetDuarte
    Cry a little?
    Now, seriously, try hard reseting again and reentering your credentials.

    Enviado via Note 4
    keathkeath likes this.
    03-12-2015 09:43 PM
  3. T Moore's Avatar
    T Moore
    Go to your OneDrive on the PC. Gear, options and see what you have in device 'backups'
    keathkeath likes this.
    03-12-2015 10:18 PM
  4. keathkeath's Avatar
    keathkeath
    will do.
    03-12-2015 10:33 PM
  5. keathkeath's Avatar
    keathkeath
    will do as well
    03-12-2015 10:33 PM
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