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  1. Victor Harshman's Avatar
    I need help trying to figure out how to set up a "My Family" Microsoft account.

    Here's a little background on why I need to do this. I have three phones my first was a 520 then I got a 920 and I just got a Icon.
    I gave my 920 to my wife and I just gave my 520 to my grand son.
    I was having issues with all three phones trying to sync together because they were all under my account

    I factory reset the two phones and I now have a account for my wife as a "parent" and a account for my grandson as a "child" but I can't seem to be able to administer any parental controls.
    What I would like to be able to do with my grandson is be able to control what games he can download and still be able to use my account to buy games on his phone. (Here is the web site I'm using)

    I am probably not just paying attention on how to set this up.
    Any help would be greatly appreciated.
    03-17-2015 08:50 PM
  2. mprebich's Avatar

    It has been a few years since I did this so the details are sketchy. But when you sign in to with your MS account, go to the Family option, the should be an option to "add a kid". this is what came up when i clicked your link:

    "My Family

    Add a kid

    Click "Go" to sign in with your child's Microsoft account and add them to My Family. If they don't have a Microsoft account, you'll have a chance to create one."

    Hit "Go" and sign in with your gGrandson's acccountand password. This links his account as a child under your account. Once linked, you will then have option such as only free or paid games, etc.

    Hope that helps.

    03-17-2015 09:28 PM
  3. SteaLthRzGaMer's Avatar
    Yes,you can manage what type he can download,Xbox or non-Xbox

    If you allow paid and free downloads on the account,he can download any app in the store

    You can manage the kid account from parent account under My Family

    If you add a credit card to that account he can buy any apps
    03-17-2015 09:30 PM
  4. Victor Harshman's Avatar
    Thanks I just realized that I needed to set this up from my local account on my PC . Not the web site I posted.That was just for adding a child.
    Still a little confusing. Microsoft needs to put this all in one place.
    *****Update***** at 9:35pm. Yes I can do all that stuff in the web site sorry my bad.
    Thanks again
    Last edited by Victor Harshman; 03-17-2015 at 11:38 PM.
    SteaLthRzGaMer likes this.
    03-17-2015 11:13 PM

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