1. Dr.Nitun's Avatar
    Hello,

    I have always been able to take a newly purchased track (on my Lumia 1520) and email the track to my laptop (to put onto a USB drive).

    However, today I am not. After clicking the "share" option, I get the usual screen of options (ex: Email accounts, OneDrive, messaging, etc). Once I click my usual email account, the screen goes back to the previous screen of options. When I try again, the app freezes.

    I am still allowed to go back to the home/start screen. But same happens when I try to share a music track again. After multiple soft and hard resets...still same issue.

    Any ideas on why this is suddenly happening?
    03-18-2015 01:38 PM
  2. pankaj981's Avatar
    Is the music file DRM protected?
    03-18-2015 01:47 PM
  3. Dr.Nitun's Avatar
    Pankaj,

    Tracks I purchase on the win store have always allowed me to transfer the track as an attachment. This is one of those tracks.
    03-18-2015 09:20 PM
  4. pankaj981's Avatar
    In that case I'm not sure if Microsoft has changed something here. If it's purchased from the store then it's DRM protected which could be the cause
    03-19-2015 08:10 AM

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