03-21-2015 10:57 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Messenger is not synchronizing with facebook on my Nokia Lumia 830. This has only occured over the last few days. Messenger on my phone is still showing message threads that have been deleted in facebook. Any advise why they are not sychronized as they once were?
    03-20-2015 06:53 AM
  2. Dusan Randj's Avatar
    Dusan Randj
    I have this problem from yesterday. And had it earlier. It keeps coming and going so I guess it's fb problem, not the messenger.
  3. Kaushik Banerjee's Avatar
    Kaushik Banerjee
    Originally Posted by Windows Central Question
    Messenger is not synchronizing with facebook on my Nokia Lumia 830. This has only occured over the last few days. Messenger on my phone is still showing message threads that have been deleted in facebook. Any advise why they are not sychronized as they once were?
    Make sure background tasks for messenger are allowed in the battery saver app.
    Workaround : To refresh messages manually, open messenger> recent page > in the bar at the bottom of the page... Click the refresh icon
    03-20-2015 07:15 AM
  4. Windows Central Question's Avatar
    Windows Central Question
    Messenger is not synchronizing with facebook on my Nokia Lumia 830. This has only occured over the last few days. Messenger on my phone is still showing message threads that have been deleted in facebook. Any advise why they are not sychronized as they once were?
    I have made sure background tasks for messenger are allowed in the battery saver app. I have also done the workaround : To refresh messages manually, open messenger> recent page > in the bar at the bottom of the page... Click the refresh icon. Yet messenger still does not update on my phone.
    03-20-2015 07:31 AM
  5. cw1988's Avatar
    cw1988
    Potentially it could be a facebook issue. I had issues at the start of my windows phone life but it resolved itself eventually.

    My post is not helpful I know lol check your facebook settings on a pc to see if there's anything to change
    03-20-2015 08:12 AM
  6. Dusan Randj's Avatar
    Dusan Randj
    I have this problem from yesterday. And had it earlier. It keeps coming and going so I guess it's fb problem, not the messenger.
    03-20-2015 08:21 AM
  8. RumoredNow's Avatar
    RumoredNow
    Duplicate threads merged...

    User: we are volunteers here. We answer questions as quickly as we are able and as best we can.

    Please have a bit of patience and do not clog the forum with duplicates. It actually hurts your cause as the advice gets scattered rather than coordinated.

    Thank you.
    Kaushik Banerjee likes this.
    03-20-2015 01:57 PM
  9. Dusan Randj's Avatar
    Dusan Randj
    Now I'm recieving three notifications for a single message. Interesting.
    03-20-2015 02:18 PM
  10. Kaushik Banerjee's Avatar
    Kaushik Banerjee
    Originally Posted by Dusan Randj
    Now I'm recieving three notifications for a single message. Interesting.
    Try uninstalling the app, clearing temp files,perform a hard reset and then install it again!
    03-21-2015 12:01 AM
  11. Dusan Randj's Avatar
    Dusan Randj
    Originally Posted by Kaushik Banerjee
    Try uninstalling the app, clearing temp files,perform a hard reset and then install it again!
    I've done that earlier, doesn't help.
    03-21-2015 04:55 AM
  12. Tellus82's Avatar
    Tellus82
    I have the same issue on my 830, the messenger app won't stay alive in the background and only syncs when I open it manually. If I go to battery saver it won't let me enable it at all, it simply fails to register as an app capable of running in the background, I have reinstalled and I have also done a full system whipe with no difference at all.

    I should add that I'm running the updated denim without dp and this problem turned up two days ago.
    03-21-2015 03:57 PM
  13. Dusan Randj's Avatar
    Dusan Randj
    Well mine works, just randomly goves or not the notificarion.
    That behaviour is really strange. Messenger was updated last time two days or few days ago, maybe it's the last update that broke it?
    03-21-2015 10:57 PM
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