1. Erwin0723's Avatar
    I have some problem on my 1520, i cannot save the crop result when i crop any picture with defaulft microsoft photo edit..
    03-21-2015 09:28 AM
  2. RumoredNow's Avatar
    I'm going to guess this just started after an update to Denim?

    Have you tried a Soft Reset? You won't loose data, hold down the Volume Down and Power buttons until the phone vibrates and reboots (about 10 seconds). It will clear out system memory.

    If that does not help you may have to Hard Reset which does cause [s]hair[/s] data loss...
    Erwin0723 likes this.
    03-21-2015 10:39 AM
  3. Erwin0723's Avatar
    I think so, but what will happen if i do a soft reset? I was think to do a soft or hard reset,but i just don't want lose all of my app,i have five heavy game are installed. I ask for another solution without hardreset, thks by the way :)
    Last edited by Erwin0723; 03-21-2015 at 03:34 PM.
    03-21-2015 03:17 PM
  4. RumoredNow's Avatar
    Soft Reset you don't loose App data or anything. It just clears system memory on the reboot. Like flushing out the RAM for a clean start.

    Hard Reset does cause loss of progress in some games and other App data if the dev does not have you backed up into the cloud.

    But if a Hard Reset is the only thing to solve the problem? You decide which is more important.
    03-21-2015 04:39 PM

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