03-21-2015 11:47 AM
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  1. Bruno Blanes's Avatar
    Bruno Blanes
    How to hard reset my L930 and what will doing that cause?
    03-21-2015 10:11 AM
  2. gpobernardo's Avatar
    gpobernardo
    Moderator
    Performing a hard reset will erase all your personal custom data from your phone. However, it will not roll your phone back to a previous OS/Firmware version.

    A hard reset can be performed by either going to your phone settings > about > tap on "reset your phone", or by pressing a certain button combination (press and hold the power volume-down and camera buttons).
    03-21-2015 10:20 AM
  3. eusty's Avatar
    eusty
    Remember to make sure you have backup on and it's successfully completed!
    03-21-2015 10:32 AM
  4. RumoredNow's Avatar
    RumoredNow
    Originally Posted by gpobernardo
    ...(press and hold the power volume-down and camera buttons).
    ???

    Nokia Lumia 930 hard reset

    capture.jpg
    03-21-2015 10:49 AM
  5. Bruno Blanes's Avatar
    Bruno Blanes
    My rotation sensor is bugged after Lumia denim. Some dude told me to do a hard reset. Should I?
    03-21-2015 11:07 AM
  7. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by RumoredNow
    ???

    Nokia Lumia 930 hard reset

    Click image for larger version.  Name: Capture.JPG  Views: 4  Size: 34.6 KB  ID: 100147
    Saw this one, too, from the windowsphone page, but I also saw a different button combination (as posted). However, the Settings > About > Reset your phone would be my first recommendation.
    03-21-2015 11:09 AM
  8. Bruno Blanes's Avatar
    Bruno Blanes
    But for my case? Rotation sensor bug?
    03-21-2015 11:10 AM
  9. Prathameshk's Avatar
    Prathameshk
    Originally Posted by gpobernardo
    Saw this one, too, from the windowsphone page, but I also saw a different button combination (as posted). However, the Settings > About > Reset your phone would be my first recommendation.
    Button combinations are used when the phone becomes unresponsive...
    03-21-2015 11:11 AM
  10. Bruno Blanes's Avatar
    Bruno Blanes
    Originally Posted by Prathameshk
    Button combinations are used when the phone become unresponsive...
    Not my case.
    03-21-2015 11:11 AM
  11. Prathameshk's Avatar
    Prathameshk
    Originally Posted by Bruno Blanes
    Not my case.
    I think u should make a soft reset...
    03-21-2015 11:12 AM
  12. Bruno Blanes's Avatar
    Bruno Blanes
    How?
    03-21-2015 11:12 AM
  13. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by Bruno Blanes
    Not my case.
    There is no guarantee that a hard reset will fix the issue you're experiencing. However, a soft reset (press volume down and power button together until your phone restarts) might fix it. Give it a shot.
    03-21-2015 11:13 AM
  14. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by Prathameshk
    I think u should make a soft reset...
    I'm aware of that, thank you. But the OP did not mention that the phone was unresponsive.
    03-21-2015 11:14 AM
  15. Prathameshk's Avatar
    Prathameshk
    Originally Posted by Prathameshk
    I think u should make a soft reset...
    Last friday(I.e. Yesterday) my phones screen automatically turned into a black...and was not responding...only hardware buttons were I can only used at that time...i made soft reset but it didn't worked...again I made soft reset and at this time it worked...and now I'm using my phone w/o a hard reset...Soft reset fix the phones about of 75-80% cases
    According to me...
    03-21-2015 11:16 AM
  16. Bruno Blanes's Avatar
    Bruno Blanes
    I'll try a soft reset and I'll be back here to spread the news! See yah!
    gpobernardo likes this.
    03-21-2015 11:21 AM
  17. Bruno Blanes's Avatar
    Bruno Blanes
    When my phone restarted after my battery went out, the sensor problem was gone, then I turned on the camera and it was back. I did a soft reset and it worked but I heard this is like a placebo until the next camera switch (front/back) lenses...
    gpobernardo likes this.
    03-21-2015 11:31 AM
  18. Prathameshk's Avatar
    Prathameshk
    Originally Posted by Bruno Blanes
    I'll try a soft reset and I'll be back here to spread the news! See yah!
    Does soft reset worked for you??or r u planning to do a hard reset??
    03-21-2015 11:32 AM
  19. Bruno Blanes's Avatar
    Bruno Blanes
    I'm going to run some tests now to see if the bug comes back, if it does, I'll go for the hard choice.
    gpobernardo likes this.
    03-21-2015 11:36 AM
  20. Bruno Blanes's Avatar
    Bruno Blanes
    Yep, it didn't take long. Did as they said, switched the cameras and the bug's back. Backing up my stuff now for the hard reset...
    gpobernardo and RumoredNow like this.
    03-21-2015 11:38 AM
  21. gpobernardo's Avatar
    gpobernardo
    Moderator
    Originally Posted by Bruno Blanes
    Yep, it didn't take long. Did as they said, switched the cameras and the bug's back. Backing up my stuff now for the hard reset...
    Thanks for keeping us updated. Good luck, and let's hope that the bug will be fixed by the process.
    RumoredNow likes this.
    03-21-2015 11:47 AM
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