03-21-2015 10:06 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    The first thing I know about it is when it vibrates and Nokia shows up when it re-starts - battery OK - nothing running - phone on Stand-by when it happens
    03-21-2015 05:27 PM
  2. ven07's Avatar
    ven07
    Q&A Team
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    How long have you had the phone?
    Guytronic likes this.
    03-21-2015 05:33 PM
  3. RumoredNow's Avatar
    RumoredNow
    You could try a soft reset... Counter intuitive as you will reboot a phone to defeat unwanted reboots, but it clears out system memory.

    Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds). You do not lose data.

    If that doesn't work... Make a backup and reset the phone. Use the second tool in this help thread (Lumia Software Recovery): FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA This one will cause loss of data.
    Guytronic, ven07 and vicky geth like this.
    03-21-2015 10:06 PM
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