[Windows Central Question]

Can't get passed connecting to Microsoft account with user name and password.

[RumoredNow]

All signs point to a sync error in your Microsoft Account.

Make sure date and time are correct for where you are.

Remove any restrictions in Data Sense.

Go to Settings > email + accounts > hold down on the Account Name > tap sync from the popup

If it does not sync > Soft Reset and try all the above again

Soft Reset by holding the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds). You will not lose data - this is not a full reset.

If it still fails, try logging onto your Microsoft Account on a PC Browser and checking that there are no issues.

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