Whats wrong with my phone?

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WPCentral Question

whats wron with my phone

why when i turn on my nokia phone it brings up unhappy face with a blue background, and it keeps turning back on and off
 

RumoredNow

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Nov 12, 2012
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Re: whats wron with my phone

Download the second tool from here (Lumia Software recovery Tool) FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

Turn the phone off... Or if it won't power down use the next Boot Cycle.

From power off hold the Volume Down button and plug it into a USB port. Hold that Volume Down button until it boots to a screen with a giant exclamation point on it.
hard-reset-lumia-520.jpg

Now use the Lumia Software Recovery Tool to flash a clean version of the OS and Firmware to your phone. Use the "my phone will not boot or respond" option.

Your Boot File has become corrupted.
 

Guytronic

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Nov 4, 2013
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Re: whats wron with my phone

Which Nokia phone?
What firmware version?
Is the battery charged?

Sounds like a failed firmware update.
Connect to the charger and reset
 

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