1. Windows Central Question's Avatar
    My windows phone HTC 8x has had a lot of rough patches throughout the course of its life, but at the worst case I would have to do a hard reset to get it working properly again. However, today, I looked at it and my mail app was gone, then when I got a text, it said read only, and I couldn't reply. Then I tried to send a text and when I typed in the contact name no number popped up. So I went to my contacts, and the contacts wouldn't even open. So I did a soft reset. Then the phone wouldn't turn back on. I can sometimes get it to turn on, but I can't open most of my apps including text messaging and the phone app. I tried to do a hard reset but it won't even do that. Is there anything else I can do, or is my phone done for?
    03-29-2015 09:38 PM
  2. jontyfernz's Avatar
    My windows phone HTC 8x has had a lot of rough patches throughout the course of its life, but at the worst case I would have to do a hard reset to get it working properly again. However, today, I looked at it and my mail app was gone, then when I got a text, it said read only, and I couldn't reply. Then I tried to send a text and when I typed in the contact name no number popped up. So I went to my contacts, and the contacts wouldn't even open. So I did a soft reset. Then the phone wouldn't turn back on. I can sometimes get it to turn on, but I can't open most of my apps including text messaging and the phone app. I tried to do a hard reset but it won't even do that. Is there anything else I can do, or is my phone done for?
    Update it to the latest firmware
    03-29-2015 10:37 PM
  3. gpobernardo's Avatar
    My windows phone HTC 8x has had a lot of rough patches throughout the course of its life, but at the worst case I would have to do a hard reset to get it working properly again. However, today, I looked at it and my mail app was gone, then when I got a text, it said read only, and I couldn't reply. Then I tried to send a text and when I typed in the contact name no number popped up. So I went to my contacts, and the contacts wouldn't even open. So I did a soft reset. Then the phone wouldn't turn back on. I can sometimes get it to turn on, but I can't open most of my apps including text messaging and the phone app. I tried to do a hard reset but it won't even do that. Is there anything else I can do, or is my phone done for?
    You could try (worth trying) using the Windows Phone Recovery Tool to reinstall the OS on your phone. It's possible that the OS has been corrupted. My L1020 exhibited similar symptoms a few moments before it died (couldn't even turn it on). It would be best to attempt to reinstall the OS while your phone is still partially responding. If not, you may need to bring your phone to a service center to have it repaired... or purchase a newer Windows Phone.
    Last edited by gpobernardo; 04-08-2015 at 04:24 PM. Reason: Updated LSRT to WPRT.
    03-30-2015 03:52 AM
  4. jontyfernz's Avatar
    You could try using the Lumia Software Recovery Tool to reinstall the OS on your phone. It's possible that the OS has been corrupted. My L1020 exhibited similar symptoms a few moments before it died (couldn't even turn it on). It would be best to attempt to reinstall the OS while your phone is still partially responding. If not, you may need to bring your phone to a service center to have it repaired... or purchase a newer Windows Phone.
    Does lsrt even work for HTC?Just asking
    03-30-2015 04:09 AM
  5. gpobernardo's Avatar
    Does lsrt even work for HTC?Just asking
    Right. Thanks. That's what happens after 1.5 hours of sleep.
    03-30-2015 04:39 AM

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