1. Windows Central Question's Avatar
    I was charging my phone and when i disconnected it from the charger the phone wouldn't turn on. I tried recharging it but nothing happens, I've also tried to soft reset and hard reset it but nothing pops on the screen. I've also tried holding the volume down button and the power button while charging and still nothing happens.

    Can someone please tell me what went wrong if you can and what I can do to fix it :( thank u!
    04-10-2015 09:19 PM
  2. ven07's Avatar
    You could try the lumia recovery tool, but it might not help.. The motherboard of your phone needs to be changed. It won't be cheap unless you still have warranty?

    And yes this is a hardware problem, not software. Hope the recovery tool works for you tho :)
    04-10-2015 11:42 PM

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