1. sachinpandey's Avatar
    Please tell me asap if u know
    04-11-2015 06:00 AM
  2. abhishek singh21's Avatar
    04-11-2015 06:09 AM
  3. sachinpandey's Avatar
    Thanks but I read somewhere, we can also factory reset by typing some numbers like we check our IMEI no. As *#06#
    04-11-2015 06:20 AM
  4. abhishek singh21's Avatar
    Thanks but I read somewhere, we can also factory reset by typing some numbers like we check our IMEI no. As *#06#
    yes i have read about it end even tried but doesnt work for me. better of all wp software recovery will do the job flawlessly. ;) good day.
    04-11-2015 06:24 AM
  5. RumoredNow's Avatar
    If you can access the phone... Use Factory Reset via the About section in settings and "reset my phone" button.

    If you can not access the device try a Hard Reset via physical buttons. Power down the phone. Hold Volume Down and tap Power until you see this screen:
    http://solverbase.com/images/c/c8/Ex...oint-Nokia.png

    Then tap Volume Up > Volume Down > Power > Volume Down and the phone flashes the OS version stored in memory (same as Factory Reset).

    If neither of these is available, use one of these tools and a USB connection to a PC with internet access: How can I recover/reset/restore my phone software? - Microsoft - USA
    04-11-2015 11:34 AM
  6. tuantt's Avatar
    "Then tap Volume Up > Volume Down > Power > Volume Down and the phone flashes the OS version stored in memory (same as Factory Reset)."
    I see the Exclaim screen. However, when I tap Vup, Vdown, power, vdown my phone start as normal. What is my problem? (my phone 920, Winphone 10 TP)
    06-28-2015 02:19 AM
  7. RumoredNow's Avatar
    "Then tap Volume Up > Volume Down > Power > Volume Down and the phone flashes the OS version stored in memory (same as Factory Reset)."
    I see the Exclaim screen. However, when I tap Vup, Vdown, power, vdown my phone start as normal. What is my problem? (my phone 920, Winphone 10 TP)
    I'm not sure, unless you are pushing the Power button too long or too hard. It is a very quick and light Tap. Win 10 TP may have something to do with it... I'm not testing Win 10 Mo right now so I can't say. I never tried a button press Hard Reset on 10.

    You could always use a reset tool and go back to 8.1: How can I recover/reset/restore my phone software? - Microsoft - USA
    06-28-2015 12:23 PM

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