1. Arman Qureshi's Avatar
    I've Lumia 830 with full denim, i can't backup as everytime after backing up 97% of my data it says "the server connection was lost and the backup failed"

    I've tried both my wifi & 3G cellular data but the same thing happens, i've also tried deleting old backups from OneDrive under "manage backup" section.. But nothing goes right! Any suggestions?
    04-12-2015 01:00 AM
  2. abhishek singh21's Avatar
    I've Lumia 830 with full denim, i can't backup as everytime after backing up 97% of my data it says "the server connection was lost and the backup failed"

    I've tried both my wifi & 3G cellular data but the same thing happens, i've also tried deleting old backups from OneDrive under "manage backup" section.. But nothing goes right! Any suggestions?
    switch off your connection and do a soft reset . also update the one drive app to the latest, also be sure your network connection is good sometimes being on network connection backup can fail due to network issue. ;) good day
    04-12-2015 01:03 AM
  3. RumoredNow's Avatar
    If any of the above fails to solve the issue a known workaround is to delete the last backup and then try again... Before that, try turning date & time off from automatic and make sure date & time are accurate.
    04-12-2015 11:05 AM
  4. Arman Qureshi's Avatar
    switch off your connection and do a soft reset . also update the one drive app to the latest, also be sure your network connection is good sometimes being on network connection backup can fail due to network issue. ;) good day
    Thanks but nothing changed! I've updated OneDrive app too and also tried Good Wi-Fi Connection.
    04-14-2015 11:45 AM
  5. Arman Qureshi's Avatar
    If any of the above fails to solve the issue a known workaround is to delete the last backup and then try again... Before that, try turning date & time off from automatic and make sure date & time are accurate.
    Nope, i've done it before but no positive results!
    04-14-2015 11:47 AM
  6. RumoredNow's Avatar
    Can you manually sync your Microsoft Account successfully? If yes, then you may be failing to backup due to slow network.
    04-14-2015 12:08 PM

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