1. Gorav Kukkar's Avatar
    I am unable to open settings menu after updating window 10 in lumia 820.also unable to see pics,phonebook etc..help me guys..
    04-12-2015 11:02 AM
  2. Harrie-S's Avatar
    Did you already try a hard reset.
    04-12-2015 11:08 AM
  3. Gorav Kukkar's Avatar
    Yes..i tried it many times with low volume key and power push but not working after that too..tried to downgrade by lumia recovery and window recovery tool but not being downgraded..failed
    04-12-2015 11:39 AM
  4. Harrie-S's Avatar
    Yes..i tried it many times with low volume key and power push but not working after that too..tried to downgrade by lumia recovery and window recovery tool but not being downgraded..failed
    Low volume key +power is a soft reset.
    See below how to do a hard reset.
    Reset my Windows Phone 8.1 | Windows Phone How-to (United States)
    Laura Knotek likes this.
    04-12-2015 02:57 PM

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