1. Windows Central Question's Avatar
    Backed up my phone.
    Did a reset.
    Can't find file in onedrive devices.
    No option to restore on restart start up after I sign in with account.

    Where is my backup file?
    Why is it not appearing anywhere!!
    04-13-2015 07:20 AM
  2. jmshub's Avatar
    If you log onto Onedrive with your PC, click Get More Storage on the bottom left of the screen. Then click on Device Backups. This will show you all of the devices that Microsoft is backing up. If you don't see your phone here, then your backup was unsuccessful before you deleted your phone, and there really isn't a way to get the settings back.
  3. jmshub's Avatar
    If you log onto Onedrive with your PC, click Get More Storage on the bottom left of the screen. Then click on Device Backups. This will show you all of the devices that Microsoft is backing up. If you don't see your phone here, then your backup was unsuccessful before you deleted your phone, and there really isn't a way to get the settings back.
    xandros9 likes this.
    04-13-2015 11:11 AM

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