Why my SMS Centre number is lost?

[Nokia Boy]

Hello guys,whenever i switch on or switch off my Mobile connection the SMS Centre number is lost,how do i fix it? it's pretty annoying
Nokia Lumia 730 With windows phone 8.1 on denim update.
Cyprus,unlocked.

 

[gpobernardo]

You may want to contact your mobile service provider, since the SMS Centre number tends to be specific to the mobile service provider.

 

[Nokia Boy]

They told to me to contact nokia lol

 

[RumoredNow]

Odd... You can go to Messaging > settings > SMS center number > enter the number > save... But then it gets deleted every reboot?

Sounds like a fault on the SIM. Power down and remove the SIM. Inspect it for corrosion. If you see none, clean it with a soft lint free cloth like one used for a screen. reinsert and boot the phone. See if the number appeared... Should be +35795977777

 

[gpobernardo]

That's strange. You could try contacting the Lumia Twitter account - @LumiaHelp. They respond well and (most of the time) timely to my queries.

 

[Nokia Boy]

When i boot its there,after i switch mobile connection **** go mad.

 

[Nokia Boy]

That's strange. You could try contacting the Lumia Twitter account - @LumiaHelp. They respond well and (most of the time) timely to my queries.

Thank you,will contact asap

 

[gpobernardo]

Let us know what they said, or what happens.:smile:

 

[Nokia Boy]

Boy,they answered faster than my network provider,and helped me indeed,seems the slot 1 of the seem had something wrong,just putted my sim on second slot,it works so far,hope it stays like that

 

[gpobernardo]

Glad to know that the issue has been, hopefully, truly resolved.

They've always responded rather quickly - the fastest was within an hour and the slowest, though rare, was within a few days. They've been very helpful with my queries, even up to the local service center level.