1. Windows Central Question's Avatar
    i have installed zone software already.
    04-14-2015 12:07 AM
  2. Harrie-S's Avatar
    i have installed zone software already.
    See this manual.
    https://support.microsoft.com/en-gb/kb/2749484
    If you still not able to connect your phone please register and reply on this post with some more details.

    By the way Zune is not supported by windows 8.x phones.
    Guytronic likes this.
    04-14-2015 12:57 AM
  3. Guytronic's Avatar
    If by "zone" you mean "Zone Alarm" firewall software.
    Most aftermarket firewalls block everything until you set your allowed connections.

    You have to tell your firewall to allow the connection in it's program options.
    Personally I wouldn't bother with an add-on firewall.
    Harrie-S likes this.
    04-14-2015 01:05 AM

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