1. WPCentral Question's Avatar
    I have forgotten my password and now i have my all crucial pics in my Nokia Lumia 1020. I can't perform hard reset as it will erase all the data. I have tried all the possible combinations but still no luck. Is there anyway to access the data sky drive was not configured as well for backup so I don't have any backup. I am also ready to hard reset if someone suggest that i can recover data by some recovery tools. Please help me :( :(
    04-20-2015 09:44 AM
  2. gpobernardo's Avatar
    Welcome to Windows Central.

    Hmm, unfortunately there seems to be no easy method to recover your files from a locked phone. (If the phone has Bitlocker enabled, recovery would be nearly impossible.) Professional file recovery technologies might be needed to do that - this implies fees and possible legal documents... however, you can try bringing your phone to a service center and ask if they can recover the files for you. Give them strict instructions not to do anything to your phone if they can't recover the files - service centers have a tendency to just reset the phone to factory defaults.

    You may want to create a Windows Central account to respond to this thread.
    RumoredNow likes this.
    04-20-2015 02:06 PM

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