04-21-2015 06:44 AM
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  1. Francisco Larenas's Avatar
    Francisco Larenas
    Hey there! I have a Nokia Lumia 930 with Windows Phone 8.1 update 2 and today I'm having trouble with a loading screen when waking the phone. I've restarted many times already but nothing works
    04-20-2015 08:39 PM
  2. gpobernardo's Avatar
    gpobernardo
    Moderator
    Have your tried performing a soft reset? Press and hold the volume down and power button until your phone reboots. This is different from a normal restart procedure, which is just power-off-power-on.
    04-21-2015 06:44 AM
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