1. Kavindu Thrimanne's Avatar
    So I got this new debit card and I want to use it for online purchases. Therefore, I tried adding details of my card. While doing this I noticed the region is set United States and I cant change it. I live in Sri Lanka so in order to enter correct details I have to change it. Can anyone tell me how I can change it to Sri Lanka?
    04-21-2015 04:31 AM
  2. ajayden's Avatar
    You need to goto Settings and Change Region to "Sri Lanka" and Language to "English (India)". Remove all the existing languages and then change to "English (India)". Attached are the screenshots
    Sent from Lumia 1020 on WP10 using Taptalk
  3. hotphil's Avatar
    Change what?... Need some more info...
    04-21-2015 04:49 AM
  4. ajayden's Avatar
    You need to goto Settings and Change Region to "Sri Lanka" and Language to "English (India)". Remove all the existing languages and then change to "English (India)". Attached are the screenshots
    Sent from Lumia 1020 on WP10 using Taptalk
    Attached Thumbnails wp_ss_20150421_0003.png   wp_ss_20150421_0002.png  
    04-21-2015 05:16 AM
  5. Kavindu Thrimanne's Avatar
    Thank you. I managed to enter my details. Then I tried to buy an app but a "store error'' appeared. it says "Sorry, we cant complete this transaction. Your credit card may have expired. Try another payment method or add a new credit card". what should I do now? :/
    04-21-2015 05:31 AM
  6. ajayden's Avatar
    1.Sign in to Microsoft account - Billing.
    https://commerce.microsoft.com/

    2.Tap or click Payment options, and then select the payment option that you want to edit.

    3.Enter the information that you want to update, and then click Next.

    Sent from Lumia 1020 on WP10 using Taptalk
    04-21-2015 05:45 AM
  7. Kavindu Thrimanne's Avatar
    the details I entered are correct. I double checked. I also tried to create a paypal account and when I entered the card details it says "The bank that issued your card didn't approve this transaction". I dont know what to do. I guess I have to talk to the bank.
    04-21-2015 06:05 AM
  8. ajayden's Avatar
    the details I entered are correct. I double checked. I also tried to create a paypal account and when I entered the card details it says "The bank that issued your card didn't approve this transaction". I dont know what to do. I guess I have to talk to the bank.

    Yes you have to talk to the bank since the bank did not approve the card.
    04-21-2015 08:21 AM

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