04-24-2015 11:22 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I connect my Nokia 1020 to my laptop but it wont connect so that I can sync my music......I have Windows 7 on my laptop. My laptop charges my phone when I plug it in but wont connect. Is there an update available that I have missed. Please help. Thanks
    04-24-2015 11:14 AM
  2. taraque20's Avatar
    taraque20
    Are you using the official Nokia micro usb wire or another. This is what's happened to me if I don't use the official wire.
    04-24-2015 11:21 AM
  3. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Please also check below for soms tips.
    https://support.microsoft.com/en-gb/kb/2749484
    Laura Knotek likes this.
    04-24-2015 11:22 AM
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