1. dlalonde's Avatar
    I filmed Christmas with my Lumia 635. I moved it from my phone to my computer and never looked back. The file weighs 620 MB (which seems to be right considering its length).

    It's not launching in Windows Media Center (even with the full k-lite codecs installed) or VLC.

    Is there a way to repair it or is it lost?

    Thank you
    04-25-2015 01:06 PM
  2. Skamath's Avatar
    have you tried moving it back to the phone? if it works there and not on the computer it might need a format change. If it doesnt work on the phone then chances are it is stuffed. I dont know if there are options to recover/repair a video.
  3. Skamath's Avatar
    have you tried moving it back to the phone? if it works there and not on the computer it might need a format change. If it doesnt work on the phone then chances are it is stuffed. I dont know if there are options to recover/repair a video.
    Laura Knotek and dlalonde like this.
    04-25-2015 01:18 PM
  4. dlalonde's Avatar
    I can't put it on the phone as I don't have it any more :(

    When you say "it is stuffed" what does that mean?
    04-25-2015 06:03 PM
  5. Guytronic's Avatar
    When you say "it is stuffed" what does that mean?
    That would be compressed.

    What file extension is it?
    .mp4, .3gp, .asx

    Video File Formats
    Laura Knotek likes this.
    04-25-2015 06:26 PM
  6. dlalonde's Avatar
    That would be compressed.

    What file extension is it?
    .mp4, .3gp, .asx

    Video File Formats
    It's an MP4 shot directly with Lumia Camera Pro (back when it was named like that :P ) and simply copied from my phone using Windows Explorer.
    04-26-2015 10:32 AM
  7. Skamath's Avatar
    I can't put it on the phone as I don't have it any more :(

    When you say "it is stuffed" what does that mean?
    by stuffed I mean ruined. If you have anyother phone that you can use try it or if not try a video convertor to change format from mp4 to avi or mpeg. see if that works. Before any attempts make a copy of the original. I used to use VLC but now I have switched to KMPlayer. works better on my laptop.
    Laura Knotek and Guytronic like this.
    04-27-2015 01:37 PM
  8. Mr. Brown's Avatar
    If you still have the file on your Windows Media Center PC, just get that file and copy it back to your phone. Then try playing from your phone.
    Laura Knotek and Guytronic like this.
    04-27-2015 01:49 PM
  9. Guytronic's Avatar
    The file might open with Quicktime player.
    Remembering back it used to open and play corrupt .mp4 media files.
    Laura Knotek likes this.
    04-27-2015 02:29 PM
  10. dlalonde's Avatar
    Yeah I think it's dead. I don't have the phone anymore and QuickTime didn't help either. I guess my Christmas video is gone!

    Thanks guys.
    04-27-2015 06:15 PM
  11. Guytronic's Avatar
    Thanks guys.


    Dang it...we were hoping for the best...
    dlalonde likes this.
    04-27-2015 06:34 PM
  12. dlalonde's Avatar


    Dang it...we were hoping for the best...
    I know and I appreciate it!
    Guytronic likes this.
    04-28-2015 11:38 AM

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