1. WPCentral Question's Avatar
    When ever i try to install it the phone reboots and does the job and when it comes to migrating data the screen goes black. I did hard reset (holding vol. down and lock for 20 secs) and the system is installed but can't open settings photos and other basic apps. Tryed both fast and slow install. Any idea how to fix the problem and do a clear installation? And what could be the cause of this unusuall problem?
    04-26-2015 01:42 PM
  2. ajayden's Avatar
    The screen goes blank after the phone reboots, because it is preparing the phone for the restore process, due to the large amount of data that needs to be restored.

    You have to leave it there until the process is completed.
    Posted on Lumia 1520 via Taptalk
    04-26-2015 06:42 PM

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