1. Windows Central Question's Avatar
    My phone has windows 8.1 and recently stop opening most of the apps. The few that do open don't work properly. I also can't make calls, text, or even backup my phone. When I tap on anything not working it just flashes back to the start screen. I've tried powering it off and back on several times (more apps stopped working each time). I don't have a battery to remove. Is there anything I can do to fix this other than taking it back to factory settings?
    04-29-2015 12:17 AM
  2. Toan Le's Avatar
    If even native stuffs like phone and messaging don't open, I think factory reset is the only choice left for you.
  3. Toan Le's Avatar
    If even native stuffs like phone and messaging don't open, I think factory reset is the only choice left for you.
    04-29-2015 08:42 AM

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