1. Windows Central Question's Avatar
    my phone touch screen died and i need the stuff off it its not running windows 8 phone
    also cloud is not enabled
    05-03-2015 09:43 PM
  2. xandros9's Avatar
    Best to create an account and reply to your original query instead of creating more questions. (since you appear to be the 928 person from a few minutes ago, I will respond accordingly)

    The only way is to repair the phone.
    The phone is not going to let you in until the correct PIN is put in because security.

    Suggestions to avoid this situation in the future:

    Use a phone with a microSD card slot and use the card for media. (you can pull the card out of the phone and stick it in a PC)

    Enable the cloud backup so you have backups in the even the phone is lost or damaged like this.
  3. xandros9's Avatar
    Best to create an account and reply to your original query instead of creating more questions. (since you appear to be the 928 person from a few minutes ago, I will respond accordingly)

    The only way is to repair the phone.
    The phone is not going to let you in until the correct PIN is put in because security.

    Suggestions to avoid this situation in the future:

    Use a phone with a microSD card slot and use the card for media. (you can pull the card out of the phone and stick it in a PC)

    Enable the cloud backup so you have backups in the even the phone is lost or damaged like this.
    Laura Knotek likes this.
    05-03-2015 10:02 PM

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