05-17-2015 02:05 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    How to recover from this problem
    05-17-2015 07:14 AM
  2. gpobernardo's Avatar
    gpobernardo
    Moderator
    We need more details. Did you want to open/dismantle the screen of your phone, or did you want to simply unlock the phone?
    Guytronic likes this.
    05-17-2015 07:19 AM
  3. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    And if you forgot your password the only thing you can do is a hard reset.
    gpobernardo and Guytronic like this.
    05-17-2015 07:24 AM
  4. imaking31's Avatar
    imaking31
    Steps for opening the lock screen in Windows Phone devices:
    1. Click the power button or if your phone supports double tap to open, do it
    2. Slide the screen up
    3. If you set a password, it will ask you to type your password

    If you forgot your password, you might try to hard reset your phone
    Guytronic, Harrie-S and gpobernardo like this.
    05-17-2015 02:05 PM
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