1. Windows Central Question's Avatar
    Dear Nokia Team,
    I am a loyal customer if Nokia from last 11 years. Currently I am using Lumia 920.. I love the product.. But from last few months I experienced that the screen if my Phone is getting yellowish.
    Can you please resolve the problem.
    Being a loyal customer hoping proper response on my complaint.
    05-20-2015 10:24 AM
  2. gpobernardo's Avatar
    Dear Guest,

    You may want to resend your message to the Nokia/Microsoft Team directly. You can reach them in a variety of ways, including their technical support page and the LumiaHelp Twitter handle - I would recommend trying the Twitter handle first due to the simplicity of the interface and quickness in their response.

    Also, the Nokia/Microsoft team will not be able to resolve your problem remotely if the problem with your phone is at the hardware level. Inform them of the issue you're experiencing and wait for their response. You may need to bring your phone to a service center if they ask you to.

    Lastly, though we've got a lot of members in the fora with useful information, tips, advice and knowledge about almost anything Windows, we are not Microsoft.

    Let us know your findings; surely it would be of great help to your community.

    Thank you.
  3. gpobernardo's Avatar
    Dear Guest,

    You may want to resend your message to the Nokia/Microsoft Team directly. You can reach them in a variety of ways, including their technical support page and the LumiaHelp Twitter handle - I would recommend trying the Twitter handle first due to the simplicity of the interface and quickness in their response.

    Also, the Nokia/Microsoft team will not be able to resolve your problem remotely if the problem with your phone is at the hardware level. Inform them of the issue you're experiencing and wait for their response. You may need to bring your phone to a service center if they ask you to.

    Lastly, though we've got a lot of members in the fora with useful information, tips, advice and knowledge about almost anything Windows, we are not Microsoft.

    Let us know your findings; surely it would be of great help to your community.

    Thank you.
    Last edited by gpobernardo; 05-20-2015 at 11:35 AM.
    xandros9 and ashram like this.
    05-20-2015 11:05 AM

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