1. Windows Central Question's Avatar
    My 1520 stopped working some time ago and i have now come to try fix it. The issue is it doesn't make or receive any phone calls or texts yet it connects to 3g and works. The sim is a perfect working sim so no network issues. i have tried phone updates and tested updating to windows 10, still not working. Does anyone know of anything else i can test?
    05-20-2015 05:18 PM
  2. MDK22's Avatar
    My 1520 stopped working some time ago and i have now come to try fix it. The issue is it doesn't make or receive any phone calls or texts yet it connects to 3g and works. The sim is a perfect working sim so no network issues. i have tried phone updates and tested updating to windows 10, still not working. Does anyone know of anything else i can test?
    What does that (red text) mean?
    What happens when you attempt a call? an MMS?
    Have you tried it in another device? made calls & sent texts?
    Is it an AT&T phone (on AT&T) or another carrier? or an MVNO?
    Can you make a Skype call?
    IF it's under warranty, take it to a MS store ... BUT, it would appear to be a network issue (voice & text are carried on the same portion of the network, but separate on the phone)
    05-20-2015 05:46 PM
  3. Aamir7860's Avatar
    I have the same issue.Can't receive or make calls and whenever i click on "PHONE" tile/from the app list,it opens for a sec and closes on its own..please help
    06-25-2015 05:14 AM
  4. ScrubbyXD's Avatar
    I know your 100% sure the SIM is fine but can you do me the favor of shutting down the phone, removing the SIM, then firing it up?

    The phone will cry about not having a SIM but let me know if you can bring up the dialer without the SIM.
    06-25-2015 09:51 AM

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