05-21-2015 11:09 AM
tools
  1. rotrobot's Avatar
    rotrobot
    windows on laptop crashed. didnt come with disk. have product key. want to download from MS site. cant find it. help appreciated
    05-21-2015 07:56 AM
  2. pankaj981's Avatar
    pankaj981
    Moderator
    If the OS came with the laptop then you'll need to reach out to the laptop manufacturer to get the OEM recovery disk since your product key might not work with the retail version. What OS do you have? I know some Windows 7 keys actually work with the retail disks but not sure about 8.x
    05-21-2015 08:00 AM
  3. PepperdotNet's Avatar
    PepperdotNet
    Ambassador
    Give this a try

    Microsoft Software Recovery (Windows 7)
    Create installation media for Windows 8.1 - Windows Help (Windows 8.x)
    05-21-2015 08:49 AM
  4. rotrobot's Avatar
    rotrobot
    wd like to look at the W7 link but am getting this -

    502 - Web server received an invalid response while acting as a gateway or proxy server.
    There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.
    05-21-2015 09:27 AM
  5. pankaj981's Avatar
    pankaj981
    Moderator
    Try looking up for DigitalRiver download links
    05-21-2015 11:09 AM
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