1. Windows Central Question's Avatar
    Team i tried my best to recover the email account password which was created when i bought the new phone, i don't even remember if i have used the right info and now i am not able to recover the password.
    05-24-2015 03:59 AM
  2. RumoredNow's Avatar
    If these people can not help you... microsoft customer care - Bing

    Then you will have to reset the phone and start a new Microsoft Account. That means giving up all App ownership, OneDrive files, contacts, emails, messages... Whatever was associated with and backed up to the original account.
    05-24-2015 11:27 AM

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