1. WPCentral Question's Avatar
    the message icon is always showing even though I have no messages, tried both soft and hard reset but still there.
    05-30-2015 10:17 AM
  2. xandros9's Avatar
    OK seems like you're talking about the phone.

    What do you mean by "message icon"?

    The icon indicating unread notifications in the notification center?
    The messaging icon on the app's tile?
    RumoredNow and Laura Knotek like this.
    05-30-2015 12:37 PM
  3. RumoredNow's Avatar
    On the Glance screen? On the Lock screen?

    Where or where does it persist???

    Can you join the site and reply here in more detail...
    05-30-2015 01:48 PM
  4. dazaliam's Avatar
    the icon is top left of start screen, lumia 635, driving me nutty
    05-30-2015 01:53 PM
  5. xandros9's Avatar
    how about a screenshot, can you post one?
    Laura Knotek likes this.
    05-30-2015 01:57 PM
  6. RumoredNow's Avatar
    Is it below the Cellular and WiFi status area? On your Live Tile?


    You need to clear out some old threads... Especially any from Short Code senders (It would say From 864327 or some 6 digit number)
    Laura Knotek likes this.
    05-30-2015 02:11 PM
  7. dazaliam's Avatar
    its next to the wifi icon top left of screen, looks like a postcard/sim card
    05-30-2015 02:30 PM
  8. dazaliam's Avatar
    yes unread noticfications, I keep checking texts/email/facebook but all clear but icon still there
    05-30-2015 02:33 PM
  9. xandros9's Avatar
    You did pull down the notification center right?
    05-30-2015 03:15 PM
  10. RumoredNow's Avatar
    05-30-2015 03:29 PM

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