Nokia Lumia 1020 not recognized when connected via usb cable to windows 8

  • Thread starter WPCentral Question
  • Start date
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WPCentral Question

hallo,

I can't connect my Lumia 1020 to my PC. When I cable it in, I see in device manager under "other device" that the phone is listed with a yellow point. I tried to uninstall it and the replug it in but this does not work. I followed the instructions at: support.microsoft.com/en-us/kb/2749484 but without success. My phone still won't be recognized.

Same phone with same cable is recognized on another machine (running windows 7)... so it cannot be the phone or the cable.

Any suggestion ? Idea ? Thanks
 

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