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Windows Central Question Hello,
Yesterday i bought a brand new Lumia 1020, very excited about it. But when i try to turn it on, nothnig happens. Of course i tried to charge it and then turn it on - nothing happens. The phone is on the charger since 6 pm till today 7 am - thats 13 hours and nothing happens. Is it possible my brand new Nokia to have dead battery?
You could try soft resetting the phone to do this hold power and vol down buttons together and let go when you feel the vibrate.
Also I know this sounds ridiculous but it does happen -- make sure your battery is in the right way round and the charger is fully pushed into the phone.