1. WPCentral Question's Avatar
    its not opening start menu since 2 hrs can u explain y its happens
    06-05-2015 12:33 PM
  2. ven07's Avatar
    If you think the update or install process is stuck, try a soft reset. Press the volume down and power/lock button at the same time and hold until the phone vibrates.

    Report back if that works. The process should be 30 to 60 minutes
    06-05-2015 02:30 PM

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