1. Windows Central Question's Avatar
    I am having trouble signing in into microsoft account, after i did factory reset to my phone. It works well before i reset phone, but when reseting done, all bugs (Crashes) happened, I cant even download app or sync my contacts from my ms acc. I am using HTC 8S with Windows phone 8.1 developers preview. Please Help. Patiently waiting for your reply. Thank you so much!
    06-08-2015 08:00 AM
  2. aximtreo's Avatar
    I would first try a soft reset, hold down volume down + power for about 10 seconds and see if that improves things.

    If not, I would try hard reset again and see if that helps.

    If that doesn't help, I would download the Lumia Software Recovery Tool and reload your latest OS version. That won't be Win 10 but will be whatever the latest version of 8.1 is available.

    Good luck and let us know if this helped.
  3. aximtreo's Avatar
    I would first try a soft reset, hold down volume down + power for about 10 seconds and see if that improves things.

    If not, I would try hard reset again and see if that helps.

    If that doesn't help, I would download the Lumia Software Recovery Tool and reload your latest OS version. That won't be Win 10 but will be whatever the latest version of 8.1 is available.

    Good luck and let us know if this helped.
    Laura Knotek likes this.
    06-08-2015 09:57 AM

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