1. mark nt's Avatar
    Had my screen replaced in my 1020 and now it doesn't work as it did. It now crashes and just goes blank or fussy and cant soft reset it...should I do a hard reset? Or send it back to the repairer? And how do I do a hard reset?
    06-18-2015 04:55 PM
  2. RumoredNow's Avatar
    Hard reset can be done from powered off > hold the Volume Down and tap power > release Volume Down when the exclamation screen appears (!) > now tap in order Volume Up / Volume Down / Power / Volume Down > you should see the spinning gears.

    If that does not solve your issues, yeah... Take it back to the repair shop.
    mark nt likes this.
    06-18-2015 05:20 PM
  3. mark nt's Avatar
    Update...hard reset didn't work...so took it back to repair and found it was a dud screen put the crack one back in and works again! So have to wait for another replacement screen to arrive
    RumoredNow likes this.
    06-19-2015 04:28 PM

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