1. Windows Central Question's Avatar
    Hi guys PLEASE HELP ME.
    I have lumia 1520, which freezes frequently like every 5 minutes.
    I'am facing the following Issues:

    1) Back and search soft buttons works on its own.
    2) Phone hangs and cant use the phone until i lock and unlock it, sometimes even worse- i have to restart phone by pressing power button for long time.
    3) When i open the lumia camera/third party camera apps(camera 360) phone will freeze. now no apps other then what i get with win 8.1
    4) Device Heats up a lot with no single app installed.

    I tried to solve this in all possible ways like soft reset, hard reset, installing WP10 TP then reverting back to WP8.1 using windows phone recovery tool. but nothing helped me.
    Else i love this phone, i don't want to switch back to android.

    OS version:8.10.14234.375
    please help me out.
    06-19-2015 09:11 AM
  2. pureview_lvr's Avatar
    as you said you have tried all things then you should contact with nearest nokia care center
    06-20-2015 01:29 PM

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